For those of you who think that on January 1, 202 at 12:00 AM the world is going to go back to the way it was before COVID reared its ugly head, I have bad news for you; we’re still going to be in this fight. I wish it wasn’t true. I really do! However, contrary to the Peter Pan story, there is no Neverland; only the reality of what we face today.

Right now, in late November, we’ve regressed to nearly the same lifestyle we had when the country closed down in March. The worst part is that we already know what the casualties will be if it continues. I apologize for sounding like ‘Dave, The Downer,’ but not being realistic about what the immediate future holds for us would be incredibly naïve and unintelligent.

 

How To Handle the Future

How do we handle what the near future will provide us? The first and most obvious goal is to rely upon your friends and family for support. We can’t go at it alone. There’s strength in numbers. One finds strength in functioning organizations as well.

There’s also strength in ‘think tanks.’ Heck, there’s been plenty of time to think about everything to the point of exhaustion. However, if one uses his/her time wisely and merges his/her ideas with their respective teams, more options will be available. These can be used to take on the next initiative or to overcome the next hurdle. Now, that’s the benefit of having time alone to think and then spend more time collaborating with your teammates.

 

New Scenarios

However, there’s also a danger of having time alone to think. Since I work with an IT Solutions provider, I will focus on those scenarios that may be on your mind. Those brilliant (cough, cough) folks who dreamt up the scheme about sending money overseas to that nice person (they have to provide their bank account information first) so they can store it in an official bank account are cooking up all kinds of different scenarios.

Some of these evil actions will include even more advanced ways of attacking an organizations’ infrastructure. We’ve already had two clients succumb to this and the ‘reconciliation’ costs are astounding. If you know about ransomware, you know what I am talking about. There’s a 50/50 chance of not even getting back company information afterwards too. Last week, an article in Forbes mentioned British Airways, LifeLabs, and Marriot International all experienced data breaches.

Listed below are a few topics that are predicted to be trending in IT budgets in the year to come.

 

Travel Budgets Used for IT projects

The airlines are very close to their ‘rock bottom,’ and many will likely disappear in COVID’s version of the Bermuda triangle. Forbes also mentioned the company’s budgets for 2021….

“will shift from travel to IT technology spend. This trend will likely continue even after there is a vaccine because everyone is realizing that doing business via the internet and platforms like Zoom is fine. Travel budgets can now be redeployed to “shore up” projects that need a little extra funding — such as cybersecurity and enabling high availability at the edge.”

For many IT implementations, travel is not needed. Zunesis has been hugely successful with doing deployments remotely.  The only difficult part of these deployments is the ‘racking and stacking’ of these machines. Well, there are certified IT movers and many customers are even willing to ‘rack and stack’ the machines themselves in order to maintain social distancing.

 

Ethical AI

Based on consumer privacy issues over the last five to ten years, consumers are finally putting their foot down. Forrester believes the following…

“Over the next few years, firms will deliberately choose to do business with partners that commit to data ethics and adopt data handling practices that reflect their own values and their customers’ values.”

As we all know, there’s been a lot of ‘discussion’ surrounding this topic lately. I am looking forward to witnessing how this trend will evolve. Gartner also mentions this but instead of calling it ‘Ethical AI,’ they call it ‘Privacy-enhancing computation.’

 

Edge Computing

This is a slam dunk. We’ve even seen this rise in technology well before Covid. If there’s a way to minimize data disruption, Edge Computing is definitely at the frontier of expanding technology. Gartner also feels that ‘Distributed Cloud’ can…

“help organizations provide their services physically closer, latency is reduced, as are the costs of data, helping to ensure compliance with laws that dictate data must remain in a specific geographical region. Gartner notes that distributed cloud is the future of cloud technology generally.”

 

Total Experience

Via Forbes, Peter High of the CIO Network defines Total Experience as…

“Total experience combines customer experience, user experience, employee experience, and ultimately multi-experience to impact and transform business outcomes. The overlap in these experiences can be improved with technology, and it enables companies to take advantage of disruptive aspects of the current pandemic such as distributed customers, remote work, virtual and mobile.”

It’s about time this was on the forefront. A seamless transaction? What a concept and I am glad to see this as one of the most important IT trends for 2021. Our way of working changed overnight it seemed. Adjusting to the ‘new normal’ with regards to tangible and intangible products has been challenging; especially in education.

 

Always Changing

These are just some of the changes to expect in the Infrastructure Technology world. There are a lot of dynamic strategies taking place. We will be covering these as we close out 2020 and come out swinging in 2021. We’ll come out on the other side of this as more immune and adaptable than ever before. So, while it may not go back to normal at the stroke of midnight on January 1st, 2021, we’re on our way to the Promised Land!

 

 

With just a few months left of 2018, many companies and organizations are amid planning their IT budgets for 2019. What areas will be a focus for next year?  Hardware? Cloud? Storage? IoT?

 

A few surveys recently went out asking IT professionals about predictions on their IT spending for 2019. Good news is that most companies expect their budget to grow or stay steady in 2019.

 

The main reasons for ramping up IT budgets for next year include upgrading outdated IT infrastructure, cyber security and supporting digital transformation initiatives. 82% of government organizations across North America and Europe said they were expanding IT budgets due to outdated IT infrastructure, which is significantly higher than in any other industry.

 

Survey Results: State of IT Budgets 2019

 

Spiceworks recently released their State of IT Budgets 2019.

 

Their key findings were:

 

1) Most companies expect their IT Budgets to grow or stay steady in 2019.
2) The need to upgrade outdated IT infrastructure is the biggest driver or IT budget increases in 2019.
3) More than 1/3 of midsize companies (500 – 999 employees) saw IT budget increases due to corporate tax cuts
4) Small businesses are making significant increases to their hardware budgets while large enterprises are increasing their cloud budgets in 2019.
5) Organizations that expect IT budget increase next year, anticipate a 20% increase on average. Only 6% expect a decrease in budget.

 

When looking at how budgets will be allocated for 2019:

 

  • Software and cloud budgets remain steady from the previous year
  • Hardware budget allocations get smaller as company sizes increase and managed service budget allocations get larger.
  • Smaller organizations are investing a larger percentage of their hardware budget in desktops and laptops.
  • Midsize organizations with 500 to 999 employees are investing a bigger portion of their budget in tablets and mobile devices.
  • Larger enterprises expect to spend a larger chunk of their hardware budget on security gear.
  • For large businesses, the movement to cloud-based infrastructure will help drop expenditures in total cost of operations.

 

In terms of software budget allocation:

 

  • Operating Systems: 12%
  • Virtualization: 10%
  • Productivity: 10%
  • Security Software: 10%
  • Larger organizations are allocating the biggest chunk of their software budget to productivity solutions.
  • Midsize organizations are prioritizing virtualization software.
  • Smaller organizations are allocating the most to operating systems.

 

 

Reasons Why Organizations are Looking at New Tech for 2019:

 

  • Smallest companies are more driven to purchase new tech due to end of life (62%), business growth (57%), and end user needs (55%).  {Example: Windows 7 and Windows Server 2008}
  • Companies with 5,000+ employees said new technology features are the primary driver enticing them to purchase new tech.

 

For the most part, IT heads of organizations are the sole decision maker when make decisions on hardware, software and service product purchases. A few organizations may require a CEO to sign on the bottom line for contracts but the IT professional usually does the majority of the research, vendor selection and negotiation.

 

 

Other Predictions

 

Tech Pro Research surveyed technology professionals in August and found that executives are viewing IT budgets pretty favorably. A growth of 1-10 percent increase over 2018 IT budgets is predicted. The growth can be attributed to a favorable business climate, as well as a better understanding that technology can help fuel revenue opportunities and save money for businesses.

 

Gartner recently stated that future growth could be hindered by the strengthening U.S. dollar, political uncertainty, NAFTA renegotiations and possible future trade wars.

 

With the increase in IT budget, standards for vendors providing products will change. Businesses will expect vendors to conduct successful proofs of concept before they purchase any new products. It will be key for the sales person selling the products to be knowledgeable and listen to the needs and wants of the business.

 

ZDNet shared this video on trends and projections for IT budgets in 2019:

 

 

Organizations are looking for what will increase their efficiencies, save costs in the long run, improve employee satisfaction on the job and enable a secure environment for their business operations.  IT professionals are active researchers and often consume at least 16 pieces of content before making a decision about purchasing a product. It is important for vendors approaching IT professionals to focus more on the resources they need to make a decision and skip the sales pitch.

 

How is your organization allocating funds for IT for next year? Contact Zunesis to find out how we can help you navigate through the various options out there. We will help you find the right product that fits within your budget and environment.

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