Be Great in a Few Things
Investing in core competencies Today’s clientele are savvy and smart, and most of them wear x-ray glasses that can see right through inexperience from a mile …
February 2015
Every Customer Is Different
Why Flexibility Builds Credibility with Your Clients In my previous blog on the topic of Customer Service in 2015, we explored the five pillars of serving …
What Are You Doing to Maintain a Healthy IT Infrastructure?
Every New Year we make individual goals and resolutions to improve ourselves and our overall well-being. We understand the importance of taking care of our bodies …
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Top 5 Customer Service Tips for Leaders in 2015
Does Customer Service still matter? Do any of us really believe that customer service still matters? Most business leaders would immediately say, “Sure it does,” …