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Learn Who We Are

About Our Company

OUR TRADITION AT ZUNESIS IS ABOUT THE SUCCESS OF OUR CUSTOMERS

Zunesis is a prominent IT solutions provider in enterprise infrastructure, Microsoft Cloud and on-premise solutions. Our home is in Colorado and we also have a significant business base in Las Vegas, Nevada. While we currently serve customers throughout the Rocky Mountain Region and Southwest US, our focus is Colorado and Nevada. Our many years of consistent success can  be attributed to the fact that we have been able to attract and retain outstanding people, while making sure that our customers are successful.

Core Values

Learn more about the values at the heart of how we operate our business.

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Customer First

Learn why we put the customer first when it comes to how we run our business.

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Community

Learn more about the non-profits we are affiliated with, and the ways we give back.

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Our customers have included large Fortune 100 companies like Procter and Gamble, Boeing, and Visa, as well as commercial, mid-market accounts that rely on information technology to fuel their business. Zunesis also provides IT infrastructure solutions to State and Local Governments, Colleges and Universities, and K-12 school districts. Public Sector and Commercial mid-market have been our fastest growing business segments. Our broad portfolio of clients provides an array of experiences and expertise that can be leveraged to enhance the overall effectiveness of Zunesis personnel, while minimizing risk through repetition and experience. No single Zunesis client provides more than 10% of our total annual income. Our broad portfolio of clients minimizes the risk to the business and allows changes in buying patterns and budgets to be absorbed without major impacts.

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History of Zunesis

Zunesis was incorporated in July of 2004 by Steve Shaffer; and the business officially started on October 1, 2004, when seven other like-minded founding members joined the organization.  The unique name “Zunesis” was proposed by one of our founding members and is derived from the Greek word “Sunesis,” which means, “multiple sources of knowledge and understanding flowing together to create something greater than the sum of the parts.” This meaning captured the way the founding members felt about each other and our clients. We believed that, “together we could accomplish great things.”

From the very beginning, teamwork and synergy have been vital parts of the Zunesis culture.  When the company was founded, our vision was to serve customers with passion and build lasting partnerships in the process.  More than ten years later, Zunesis enjoys business across the Rocky Mountain States and Nevada, with many long-time, loyal clients.

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Core Values

We Believe in 3 Big Ideas:

1

We Believe in Making the Lives of Our Clients Better

Our vision at Zunesis is to make the lives of our customers better. We strive to live out operating with trust and integrity, following through on commitments, exceeding expectations, and serving clients with zeal. We believe that the client's needs trump everything else and that making the lives of our clients better is a high and worthy calling.

2

We Believe in a Strong Team Culture

We believe in a culture that relies on sincere teamwork, technical & sales excellence, respect for all team members, and a strong conviction that we each have an important role to play. Our humble attitude, fun-loving spirit, quest for excellence and growth, and desire to help each other form the basis of our team culture. We believe that a desire to get better and improve is essential to success. We believe in a culture where we are always growing and becoming more effective in how we serve clients and one another.

3

We Believe in Making a Positive Impact in Our Community

At Zunesis, our grander vision is to make the lives of those living in our community better. Zunesis employees believe in supporting and giving back to our local community. Since 2008, Zunesis has worked closely with Habitat for Humanity - Metro Denver to invest in hard-working families in our own backyard and across the world in developing countries.

Customer First
The #1 Zunesis priority is serving our clients with fervor.  To this end, we have implemented a formal program called Customer FIRST to ensure that customer service is woven through every part of our organization. 

Zunesis-Customer-First

Customer Service is the DNA of Zunesis

F – Flexible– Our clients expect Zunesis to be flexible because their business challenges are distinct, their IT infrastructures and needs are particular, and their cultures and constraints are unique.  Our focus is always on the needs of our clients, not our solutions.  Our ability to be flexible is a key component of Customer First.  We desire to serve our clients in the unique way they want to be served.

I – Invested Our clients demand that we are invested and are experts in the solutions we promote.  Our investments show up in three key areas:

1. Engineering talent with the highest level of technical certifications,
2. Technical best practices that can be leveraged by our clients, and
3. A comprehensive lab where we can demonstrate and test solutions to minimize risk for our clients.

Our lab also allows our engineers to test configurations and solution ideas as well as hone their skills on specific technologies.

For the past seven consecutive years, Zunesis has achieved the Tech ELITE 250 by CRN Magazine.  This award recognizes companies with the deepest and broadest technical expertise in the industry.

R – ResponsiveOur clients expect Zunesis to respond to their needs quickly.  As a result, Zunesis is designed for speed.  We empower employees to make decisions on the spot, and we have eliminated as much red tape and bureaucracy as possible in order to allow our employees to serve clients as quickly as possible.  Speed and responsiveness are “designed in” to everything we do including quote turnaround time, professional services, and responding to a client’s outage or emergency.

S – StrategicOur clients have asked us to be strategic when proposing solutions to their business needs and challenges.  To do this, we believe it is essential that we understand the strategic direction, plans, objectives, and goals of our clients.  Once we understand the business of our clients, we can recommend IT solutions in the proper context.  Furthermore, Zunesis is able to proactively recommend ideas and solutions that we have experienced and seen in other client environments.  We want to invest the time and resources necessary to understand fully where you are today and where you want to be in the future.

T – Trusted– In the same way that Zunesis desires to be a trusted advisor to our clients, our clients have told us that they desire a trust-based relationship with their IT solution partners.  Trust takes time to build, but adhering to the following ideas creates an environment where trust can be cultivated:

– Always put the best interest of the customer first.
– Follow through on commitments.
– Communicate exceptionally well, and identify and communicate problems quickly.
– Accept responsibility for failure and take swift corrective action.
– Always do the right thing, every time, even if it hurts.

Community Philanthropy

Each year, Zunesis  partners with Habitat for Humanity – Metro Denver and funds the construction of a home for a hard-working family in our community Habitat for Humanity Denver. In addition to providing the funds for that home, Zunesis employees, customers, and vendor partners volunteer their time to help build the home with the family. Zunesis utilizes Habitat for Humanity – Metro Denver as the mechanism to live out our “grander vision” to make the lives of the people in our community  better.

abitat for Humanity A night of miracles Each year, Zunesis also sponsors an amazing, purpose-driven event called “The Night of Miracles.” This event is used to celebrate the mission of Habitat and create awareness in the community. Our commitment to community philanthropy and Habitat for Humanity is rooted in our desire to have a positive, life-changing impact in the world around us. Habitat for Humanity provides a “Hand-UP” to worthy families – families who work very hard in building their own home, learning the rigors of home ownership through comprehensive training and educations, and holding true financial accountability through interest-free monthly house payments. Our CEO, Steve Shaffer, who sits on the Board of Directors for Habitat, contributes, “Our passion to support Habitat for Humanity is rooted in the empirical proof that this program enriches the lives of everyone it touches and dramatically improves the likelihood of success for home recipients.”

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