AI and Big Data Analytics: Undercover Weapons

Technology is an important element of all of our lives. It is taking center stage right now in the fight against coronavirus. AI and Big Data Analytics are leading the way in forecasting, diagnosing and more. Here are examples of technology in action.


AI to identify, track and forecast outbreaks

BlueDot Outbreak risk softwareThe World Health Organization notified the public of a flu-like outbreak in China on January 9.  BlueDot, a Canadian health monitoring company, had already warned its clients of the outbreak on December 31. The company uses an AI (Artificial Intelligence)-driven algorithm that scraps foreign-language news reports, forums and blogs, and announcements from public health officials.  This enables the company to give its customers an early warning of possible outbreaks of Coronavirus in areas like Wuhan.  By analyzing global airline ticketing data, BlueDot correctly predicted that the virus would go from Wuhan to Bangkok, Seoul, Taipei, and Tokyo in the days following its initial outbreak by monitoring where the infected residents are headed next.

AI to help diagnose the virus

Artificial intelligence company Infervision launched a coronavirus AI solution that helps front-line healthcare workers detect and monitor the disease efficiently. Imaging departments in healthcare facilities are seeing increased workloads created by the virus. This solution improves CT diagnosis speed. Chinese e-commerce giant Alibaba also built an AI-powered diagnosis system they claim is 96% accurate at diagnosing the virus in seconds.


AI to process healthcare claims

It’s not only the clinical operations of healthcare systems that are being taxed but also the business and administrative divisions as they deal with the surge of patients. A blockchain platform offered by Ant Financial helps speed up claims processing and reduces the amount of face-to-face interaction between patients and hospital staff.


Drones to deliver medical supplies

One of the safest and fastest ways to get medical supplies where they need to go during a disease outbreak is with drone delivery. Terra Drone is using its unmanned aerial vehicles to transport medical samples and quarantine material with minimal risk between Xinchang County’s disease control centre and the People’s Hospital. Drones uses included patrolling public spaces, track non-compliance to quarantine mandates, and for thermal imaging.

Artificial intelligence is not going to stop the new Coronavirus or replace the role of expert epidemiologists. But speed matters during an outbreak. As the Coronavirus is circulating, there’s community spread. We want to spot those outbreaks quickly and intervene to keep them small. AI surveillance is becoming a useful tool in efforts to monitor and respond to the global outbreak.

Zunesis is here to help with technology needs for our healthcare providers, first response teams and more.

Important Advisory

On Monday, Microsoft released an advisory to inform users of a vulnerability affecting all supported versions of Windows, including Windows 10, Windows Server 2012, Windows Server 2016, and Windows Server 2019.

Microsoft is working on a fix for the vulnerabilities but did not provide a time frame on when the patch will be released. Or whether it will be available on patch-Tuesday or released as an out-of-band patch as it has for other zero-day exploits in the past. The next patch Tuesday is currently scheduled for April 14.


Microsoft simply stated the attacks are “limited” and “targeted” and to let the advisory server as a warning until a patch is released.


Microsoft has recommended the following workarounds until patch is released:

  • Disabling the Preview Pane and Details Pane in Windows Explorer
  • Disabling the WebClient service
  • Renaming ATMFD.DLL

Additional Vulnerabilities with Windows 7 and Adobe Type Manager

Windows 7 is also affected by this vulnerability. A patch will be developed for Windows 7, however, unless a user subscribes to Windows 7 Extended Security Updates, they will not have access to the patch. See link at the bottom for more information on the Extended Security Update program.

The active attacks target a flaw in the Adobe Type Manager Library. Two remote code execution vulnerabilities exist in Windows when the Adobe Type Library Manager improperly handles a specially crafted multimaster font called Adobe Type 1 PostScript format.


The advisory states, “There are multiple ways an attacker could exploit the vulnerability, such as convincing a user to open a specially crafted document or viewing it in the Windows Preview pane.”


The advisory link from Microsoft can be found here:

Information about how to get patches for products in the Extended Security Update program can be found here:


Please reach out to Zunesis if you have any questions regarding this advisory or need help with implementing the workarounds. We are here to help in any way that we can.

Zunesis Named to the 2020 Tech Elite 250 by CRN®

Tech Elite 250 List Honors the Highest-Achieving IT Solution Providers in Vendor Certifications


DENVER, CO, March 23, 2020


Zunesis, announced today that CRN®, a brand of The Channel Company, has named Zunesis to its 2020 Tech Elite 250 list. This annual list acknowledges the top tier of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size. These organizations have differentiated themselves as premier solution providers, earning multiple, top-level IT certifications, specializations, and partner program designations from the industry’s most prestigious technology providers.

Each year, The Channel Company’s research group and CRN editors work together to identify the most customer-centric technical certifications in the North American IT channel. Solution providers that have earned these elite designations — enabling them to deliver exclusive products, services, and customer support — are then selected from a pool of online applicants.

Zunesis was founded in 2004 and for more than 15 years now, we have been focused on design, implementation, support and protection of our client’s IT Environments. Our team of IT Professionals average over 23 years of experience across all facets of the IT Infrastructure, including Compute, Storage, Backup/Recovery, Networking, Hyper-Visors, and Microsoft Server and Desktop. It is important that Zunesis stays on top of the latest technologies and implementations to service our customers.

“Solution providers that continue to pursue vendor certifications and extend their skill sets across various technologies and IT practices are proving their commitment to delivering the greatest business value to their customers through an incomparable level of service,” said Bob Skelley, CEO of The Channel Company. “Our CRN Tech Elite 250 list recognizes leading solution providers with expansive technical knowledge and esteemed certifications for exactly that reason.”

“We are proud of the impact that Zunesis has had in the Rocky Mountain region with servicing our clients’ needs. ” commented Zunesis CEO, Steve Shaffer. ” “Since the beginning, we have believed that the client’s needs trump everything else and that making the lives of our clients better is a high and worthy calling.”

The complete 2020 Tech Elite 250 list is available online at and the list will be featured in the February issue of CRN Magazine.


About Zunesis

Zunesis, headquartered in Englewood, Colorado has been an HPE Platinum Partner for 15+ years.  Zunesis has expert engineers in HPE server, storage and networking technologies along with common software applications like VMware and Microsoft.  Zunesis serves clients large and small but our sweet spot is the mid-market organization – the heartbeat of the US economy.  Our mission is to make the lives of our clients and community better.


Follow Zunesis: Twitter, LinkedIn and Facebook

Zunesis Company Contact:         

Rachael Stiedemann



About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.


Follow The Channel Company: Twitter, LinkedIn and Facebook

Copyright ©2019. CRN is a registered trademark of The Channel Company, LLC.  All rights reserved.


The Channel Company Contact:         

Jennifer Hogan

The Channel Company

A Defining Moment in History

Coronavirus, or as I like to refer to it, “CV”. It has swept the globe. The virus has panicked many. It has caused governments to shut down their countries. Economies to come to a grinding halt. It has tested infrastructure and caused an extensive run on our supermarkets and pharmacies. Our 24 hours news cycle has gone into over drive and has soaked up the ratings for it. Our politicians are using it to call out each other and blame each other for some of the issues. The sports world is on hold. Our schools systems have shut down. It is like living in a movie. We are living history. Our kids and grandkids will remember this. Our history classes will discuss it for generations (much like the flu epidemic of 1918). I will admit, it is a strange time and I have had problems dealing with it at moments.

I work from my home.  Over the last 5+ years, I have worked remotely while I have worked with Zunesis. My wife is a wedding planner, who also works from our home. My family does not live in a large city. Instead, we prefer the quiet small town/country life. Basically we already, somewhat accidentally, have been self-quarantined for long before this crisis started.

I will also admit that for most of the time CV has been in the news, I have been somewhat flippant and derogatory towards it. The thought of hoarding of toilet paper and hand sanitizer was just a by product of watching too many zombie apocalypse movies. I guess when it comes down to it, I still think that.


A Change in Perspective

However, my overall opinion towards this crisis has changed pretty drastically in just the last few days. It started when our local schools closed. Then, my 8 year son (who became ill, thankfully with just a cold) had to get tested to ensure he was not infected. It continued when I saw that Las Vegas was actually closing casinos on the strip. It really hit home when I saw that bars, restaurants, gyms, and casinos are closed until further notice (with some restaurants still providing to-go orders).

Some would say, “Why didn’t it affect you when our sports leagues, major concerts, and some long standing events canceled?” It is a fair question. I was still looking at this as “a bunch of millionaires/billionaires just don’t want to get sued if their events cause an outbreak of the virus.” I thought that they were mainly looking out for their own self-interests, not the greater good.

When they decided to shut down so much of the hospitality industry, it was like a gut punch. I have worked in this industry and have many friends who still work in this industry. They tend to live their lives pay check to pay check. I know I did. What are they possibly going to do without pay? Which led me to think about other small business that are now going to suffer greatly (caterers, DJs, florists, and bakerys to name a few). Those who cannot afford to pay their employees an hourly wage, without the steady stream of business that is needed.

And to be honest, it got me thinking, what about me? What about my job? Will our customers still look to Zunesis for their IT needs? Will there be any IT needs? I know that the Federal and State governments are working on ways to help out all of the businesses and their employees that are affected by this. I also know that most companies are still working and doing business as completely as possible. Just by my current inbox, I can see that our customers are still looking to Zunesis. Much as they have done with us for the last 15 years. But, still, the thoughts lingered. The “what if” was still there. Scary thoughts to be sure.


In For the Good Fight

Today, (this blog was written on a Tuesday), after a restless night, where I did not get much sleep, I awoke with a new resolve. I don’t know what changed in me, but my spirit strengthened. Maybe it was my competitive nature that came roaring back. Maybe it was seeing that my children continue to laugh and play and are not weighted down by the “what ifs.” Whatever it was, I am thankful for it.

I have come to realize that I am not going to let this virus win. I am not going to give up, and give in to the doom and gloom. The news will not be on, as there is nothing there that is actually important. The CDC, WHO, and my local authorities will let me know what needs to happen. I no longer need to see/hear what “could” happen discussed.

If me giving up my freedoms, like travel, or vacation, parties, and date nights, will help get those men and women in the hospitality industry back to work quicker, then you will never see another person quarantine like me. I am still not going to hoard food and essentials (mainly because it takes away from other people who need it), but I am going to shop when there is the least amount of people in the store as possible. I will contact neighbors and friends before I go out and see if I can help them with pick and drop off on their porch. Basically, whatever it takes to beat this thing, I am going to do it.

That goes for my work as well. I am here and will continue to help as long as I have a internet connection and Zunesis is standing (virtually) right here with me. Our resolve as a nation, has always been what makes us great. Not our politics, policies, economy, or sports leagues. I obviously can’t speak for you, but I would instead implore you to do the same. This is not about adhering to the social distancing, or washing hands guidelines (please continue to do that), but instead this is about stepping up and winning this fight. I hope nothing but health and safety for you, your family, and your loved ones. Now let’s do what it takes to make this crisis nothing but a memory!

HPE Worldwide Ambassador Summit

Over the last several years, I have been lucky enough to be invited to attend the Hewlett-Packard Enterprise Worldwide Ambassador Summit. This is an invitation-only event where invitees learn about the strategy, products and programs HPE is currently working towards. We are asked to provide feedback on what is working, what is not working and how the programs are impacting the channel. There were several takeaways from the event which are summarized below.


Everything As a Service

Everything as a Service. All the executive sessions had the same overall message, HPE is the Edge-to-Cloud Platform-as-a-Service company. They are moving to an Everything as-a-Service model, from the Aruba Intelligent Edge to the HPE Hybrid Cloud. The target is to be open, cloud-native, intelligent, autonomous and secure at every level.


One of the key components to Everything as a Service is Greenlake. Greenlake is a program that brings the cloud experience on-premise. It is a true consumption model that provides Cloud like agility and economics, while keeping control on-premise. The customer achieves many cloud-like benefits. This includes rapid deployment, scalability, and consumption-based economics while maintaining control.

The catalog offers pre-designed, end-to-end solutions along with fully customizable options. Flex Capacity allows you to design and customize your own infrastructure solutions. One can select from a broad range of HPE and partner technologies and services.


Artificial Intelligence

Similar to most industry news, analytics and artificial intelligence (AI) was a major topic. HPE is incorporating AI into every technology, from the edge to compute to storage and networking. AI in the infrastructure is essential in the hybrid cloud world to simplify and reduce the complexity in managing infrastructure and ensure optimal performance and efficient resource use. HPE InfoSight is one of those AI solutions that predicts and prevents problems across the infrastructure stack. It ensures optimal performance and efficient resource use.


Clearpass Device Insight

With the introduction of cloud applications and software, plus the adoption of Internet of Things (IoT) devices, networks have become extremelyAruba-Clearpass-Device-Insight HPE Worldwide Ambassador important to business and have become more complex. Aruba ClearPass Device Insight provides visibility across the network and provides the context of all connected devices. With Device Insight, attributes such as device type, vendor, hardware version and behavior and accessed resources are available. This allows the more granular information when creating access policies, reducing security risks and meeting key compliance requirements.



The last topic we spent a lot of time discussing was Composability. HPE introduced the concept with the introduction of the Synergy platform. They didn’t stop there. Today they also have the Composable Rack and Composable Fabric.

HPE-composable-rackThe Composable Rack can Automate IT operations and deliver applications and services faster. It uses standard HPE Rack mount servers, current management tools, along with the Composable Fabric. This solution enables rapid deployment of your choice of HPE SimpliVity, VMware virtual machines, Red Hat OpenShift containers, or bare metal workloads for new cloud-native workloads. HPE Composable Fabric provides flat, wire-once, and top-of-rack 25G server connectivity. It features programmatic control, easy rack-to-rack scaling, and broad compatibility with existing data center networks.

This fabric not only enables composable element connectivity but also directly affects the integrity and performance of the underlying infrastructure and applications. Traditional, enterprise networks focus on north/south workload traffic between clients and servers. They are not designed to handle the distributed and varied nature of modern scale-out applications that require machine-to-machine communication over the network.

Our solution architects at Zunesis are knowledgeable in all of these areas. Reach out to Zunesis today to find out more about these focus areas.

Microsoft OneDrive

Microsoft OneDrive has become one of the most useful tools in the Office 365 suite. It is being used by more companies every day. Between the robust feature set and the constant updates, it is easily on par with other cloud storage solutions. It is offered as part of every Office 365 plan. So for any Office 365 user, there is no reason not to use it.

Originally rolled out under the name SkyDrive in 2007, legal issues led Microsoft to settle for the name OneDrive instead. Just like many other MS products, two version of OneDrive are offered, a consumer edition and an enterprise edition. Both versions are very similar but have some key differences.  The enterprise edition is much better for businesses.  The most important difference is the ability to centrally manage the entire organization’s OneDrive.

Over the years since its release, Microsoft has been constantly adding new features.


So what do people like most about OneDrive?


Local Sync folder

When OneDrive is installed, it creates a OneDrive folder on your computer. This folder acts like a regular file folder. It looks just like any folder you would find in your favorites bar, like the documents or downloads folders. This folder also syncs all of its contents to OneDrive’s cloud storage. So not only is it easy to use, it is also accessible from any computer. You just need to log in.

With 1TB free with all Office 365 subscriptions (5GB free for regular users), most users will be able to fit most, if not all, of their files in the singular folder. OneDrive also supports multiple folders within the OneDrive directory. This allows you to keep everything organized the way you like it.


Files on demand

To keep local storage usage low, files are moved up into OneDrive until you use them. Files are not automatically kept on your local drive unless you specifically choose a file or folder to “always keep on this device”. You can still see and browse to all of your files. They download immediately when opened.

You can switch between keeping files on your local drive and keeping them in OneDrive just by right clicking the file or folder and choosing the correct option. No need to worry about needing files when you are offline, as long as you are prepared.


Sync existing folders

A recent addition to OneDrive is the ability to sync folders other than the OneDrive folder. The most useful folders being the my documents and pictures folders. This is an easy way to backup valuable pictures and documents that don’t necessarily fit into your organization of the OneDrive folder.

You can even sync these folders between computers. I use it to sync my desktop backgrounds across all computers. If I find an awesome picture that would make a great background, I just save it into my backgrounds folder. It syncs to OneDrive and automatically adds to my desktop background slideshow on both my work computer and personal computer.


Sharing files

In both editions of OneDrive, sharing files is as easy as right clicking a file and clicking sharing. There are multiple options when sharing. This includes a read-only version or an editable version, a password protected version, and a version that is only usable by a single person. You can set all sorts of permissions, especially in the enterprise version.

Access controls are immensely important in the business world when sharing sensitive information. Even better, these access controls can be controlled by an admin. This gives businesses more control over who sees your data and how.


Creating shared folders

One of the easiest ways to share files is to create a shared folder that multiple people can access. Whether you want to create a folder for a single team, a whole department, or even the whole company, the process is fairly easy. One creates the folder and adds the correct names to the list of users. All users will have access to the folder and all files within, with varying levels of permissions. You may want some users to only have read access, while others get write access.


Linked content

OneDrive gives you the ability to create a link to a file and send that to someone else to access it. This is particularly useful when trying to email files to someone else, especially someone outside of your organization. Not only is this convenient, it adds another layer of security to emailing files. It saves space in everyone mailbox by eliminating attaching large files.

OneDrive has come a long way in the last few years. Once it was overshadowed by other cloud storage services like Dropbox or Box. Now with its integration with Office 365 and robust security features, it is easily one of the leaders in the space. It is clear that this is a core application in the Microsoft Office suite. I think you will find its an extremely useful tool in the business world.

Looking to migrate to Office 365 and see the advantages of OneDrive?  Contact Zunesis for more information.






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